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FAQs

  • 1.

    When do you guys come out?

    Our crews start off each morning around 7am and finish around 6pm. Your home is scheduled in the most logical geographical order with our existing customers. We will typically be out around the same time each week, barring weather. A special mow day can be requested, but we reserve the right to charge additionally for this luxury if it is too far off our current route.

  • 2.

    What if it’s going to rain?

    A bit of drizzle or light shower doesn’t bother us too much, and our walk-behind mowers are light on their feet and won’t cause damage to your lawn. If it’s a thunderstorm, or raining heavily, we will reschedule your service to the following business day.

FAQs

  • 3.

    I have a dog, is that a problem?

    We stress our pet policy for their protection. Our mowers are quite large, and if your dog is loose in the back yard, we won’t go in. We ask that you keep your pet inside on your mowing, fertilizing, or a clean-up day.

  • 4.

    What if I usually lock my gate?

    If you keep a locked gate, we generally recommend that you switch to a combination lock and give us the code so we can lock it back up to you when we’re through. Otherwise you’re responsible for locking/unlocking on your mowing day. If we unload all of our equipment and find you forgot to unlock your gate, we’ll mow everything we can and move on.

Testimonials

  • Ongoing excellent, timely scheduled, prompt and efficient service. Thanks, A1!

    M. Suarez
  • Thanks to A1, I can enjoy my weekends with my friends and family. I no longer spend time sweating and toiling over my lawn!

    Alex G.

Sit back and relax while our yard specialists do the dirty work with lawn mowing, trimming and edging services.

Joshua R. Jones

President, A1 VIP Lawn Service, Inc.